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Privacy Policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.

GoVienna

Cary Eggeling
Wassergasse 14 / Top 17
1030 Vienna

Phone: +43 699 1905 15 15
E-Mail: cary.eggeling@me.com

Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Contact with us

If you contact us via the form on the website or by e-mail, your data will be stored for six months for the purpose of processing your enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Comments

When visitors post comments on the site, we collect the information displayed in the comment form, as well as the visitor’s IP address and the user-agent string (which identifies the browser) to assist in detecting spam.

Your email address can be used to create an anonymous string (also called a hash) and send it to the Gravatar service to check if you are using it. The Gravatar service privacy policy can be found here: https://automattic.com/privacy/. After your comment is posted, your profile picture will be publicly visible in the context of your comment.

Data storage

We would like to point out that for the purpose of an easier shopping process and for the later contract processing, the IP data of the connection owner is stored by the webshop operator within the framework of cookies.

The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. There will be no data transfer to third parties, with the exception of the transfer of credit card data to the processing bank institutes / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for the delivery of the goods and to our tax consultant for the fulfilment of our tax obligations.

After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the end of the tax law retention period (7 years).

In addition, the data name, address, purchased goods and date of purchase are stored until the expiry of the product liability period (10 years). The data processing is based on the legal provisions of § 96 para. 3 TKG and Art 6 para. 1 lit a (consent) and/or lit b (necessary for the performance of the contract) of the DSGVO.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They enable us to recognise your browser on your next visit.

If you do not wish this, you can set up your browser to inform you about the setting of cookies and to allow this only in individual cases. If you deactivate cookies, the functionality of our website may be limited.

Embedded content from other websites

Contributions on this website may contain embedded content (e.g. videos, pictures, articles etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.

These sites may collect information about you, use cookies, embed additional third-party tracking services, and record your interaction with that embedded content, including your interaction with the embedded content if you have an account and are logged on to that site.

Web Analysis

Our website uses functions of the web analytics service Google Analytics. Cookies are used to analyse the use of the website by your users. The information thus generated is transferred to the provider’s server and stored there.

You can prevent this by setting up your browser so that no cookies are stored.

We have concluded a corresponding contract with the provider for order data processing.

Your IP address will be recorded, but pseudonymised immediately (e.g. by deleting the last 8 bits). Thus only a rough localization is possible.

The data processing is based on the legal provisions of § 96 para. 3 TKG and Art 6 para. 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.

Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our web presence. Since the privacy of our users is important to us, the user data is pseudonymised [pseudonymisation is recommended for the legal reason “legitimate interest”; this must be clarified with the web analysis service].

The user data is stored for the duration of 25 Months.

Newsletter

You have the possibility to subscribe to our newsletter via our website. To do so, we need your e-mail address and your declaration that you agree to receive the newsletter.

In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday and country of origin.

Once you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm your subscription.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: office@govienna.com. We will then immediately delete your data in connection with the newsletter dispatch. This revocation does not affect the legality of the processing that took place on the basis of the consent given until the revocation.

Your rights

With regard to your data stored with us, you are entitled to the rights of information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can lodge a complaint with us office@govienna.com or the data protection authority.

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